The effects of trust on behavioral intention and use behavior within e-government contexts

作者：

Highlights：

• Performance and effort expectancy impact e-government trust and behavioral intention.

• Social influence impacts e-government trust and behavioral intention.

• Facilitating conditions impact e-government trust, behavioral intention, and use behavior.

• E-government trust has direct effects on behavioral intention and use behavior.

摘要

•Performance and effort expectancy impact e-government trust and behavioral intention.•Social influence impacts e-government trust and behavioral intention.•Facilitating conditions impact e-government trust, behavioral intention, and use behavior.•E-government trust has direct effects on behavioral intention and use behavior.

论文关键词：E-government,E-government trust,Behavioral intention,Use behavior,UTAUT model,MASEM

论文评审过程：Received 5 May 2022, Revised 30 July 2022, Accepted 1 August 2022, Available online 10 August 2022, Version of Record 10 August 2022.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102553