Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach

作者：

Highlights：

• This paper extends the post-acceptance model of information systems continuance.

• Perceived ease of use, attitude, trust, and enjoyment are new addition to the original model.

• Relationships are tested using meta-analytic structural equation modeling.

• Perceived ease of use positively influences perceived usefulness, attitude, and satisfaction.

• Trust and enjoyment positively influence users’ satisfaction and continuance intentions.

摘要

•This paper extends the post-acceptance model of information systems continuance.•Perceived ease of use, attitude, trust, and enjoyment are new addition to the original model.•Relationships are tested using meta-analytic structural equation modeling.•Perceived ease of use positively influences perceived usefulness, attitude, and satisfaction.•Trust and enjoyment positively influence users’ satisfaction and continuance intentions.

论文关键词：Post-acceptance model of IS continuance,expectation confirmation model,expectation confirmation theory,meta-analytic structural equation modeling,attitude,trust,enjoyment,satisfaction

论文评审过程：Received 16 April 2022, Revised 22 August 2022, Accepted 23 August 2022, Available online 26 August 2022, Version of Record 26 August 2022.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102571