Unfolding the popularity of video conferencing apps – A privacy calculus perspective

作者：

Highlights：

• Privacy concerns around the use of video conferencing (VC) apps are on the rise.

• Professional’s use of VC apps despite its associated privacy risks is evaluated.

• A research model is proposed and tested with data collected from 484 professionals.

• Insights on the role of contradicting beliefs in the use of VC apps is provided.

• Key recommendations pivotal to organizations and service providers are presented.

摘要

•Privacy concerns around the use of video conferencing (VC) apps are on the rise.•Professional’s use of VC apps despite its associated privacy risks is evaluated.•A research model is proposed and tested with data collected from 484 professionals.•Insights on the role of contradicting beliefs in the use of VC apps is provided.•Key recommendations pivotal to organizations and service providers are presented.

论文关键词：Video conferencing applications,Privacy calculus,Mobile users’ information privacy concerns,Trust,Ubiquity,Social presence,Technicality

论文评审过程：Received 21 October 2021, Revised 22 August 2022, Accepted 23 August 2022, Available online 15 September 2022, Version of Record 15 September 2022.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102569