The enhancement of information systems through user involvement in system design

摘要

Research on the information needs, information perceptions and information use of health promotion advisers suggests that systems analysis and design methodologies should be chosen with regard to the ‘problem situation’ which the information system will inhabit.Mandatory use of structured systems analysis and design methodology (SSADM) in the development of information systems for the United Kingdom National Health Service may be promoting a damagingly narrow view of information systems and failing to generate sufficient information awareness amongst system managers and users. Such methods do not support a view of total information resources appropriate to an information management approach. Use of alternative methods is demonstrated in order to show the value of an holistic approach to information, its environment and the individual and corporate players involved in its use.