Information use and needs in manufacturing organizations: Organizational factors in information behaviour

摘要

In this paper assumptions about the nature of complex organizations are examined in relation to the design of information systems. Models of organizational structure which have been used in relation to information need are discussed in the light of recent findings of a research project which has investigated the information use and needs of managers in manufacturing companies. Qualitative and quantitative data are presented and discussed. The findings do not support some of the current assumptions about information in complex organizations and the implications of this are discussed.