A functional taxonomy of computer-based information systems

摘要

The increased use of computing facilities and the application of concepts and theories from a wealth of different disciplines have resulted in the development of different types of computer based information systems (CBIS) with distinct functional characteristics. The reviews and classifications of CBIS found in the literature usually focus on one of these types and also on classes of applications. There is a need for a broad classification with a focus on the functional characteristics for CBIS that consider issues of organizational support and representation of business-related processes. The present paper attempts to provide the basic framework for such a functional taxonomy by classifying CBIS on three distinct process elements: information process support; decision process support; and communication process support. The aim is greater precision in systems categorization and to enhance the usefulness of CBIS research by reducing ambiguity in the attribution of research results. Ten different types of CBIS are examined and classified. The constituent elements of these CBIS types are also analysed.