Soft decision support systems: GDSS in loosely affiliated and ad hoc groups

摘要

The authors describe a novel application of GroupSystems V, an electronic meeting system designed for structured corporate decision making, in the context of ad hoc, intermittent groups who use the facilities of the Institute for the Study for Developmental Disability at Indiana University. This unit caters for those who work with the disabled and a wider group of constituents. A content analysis of user evaluation transcripts has revealed seven areas where the value of an electronic meeting may be explored. The authors suggest that these might be the basis of a case-based reasoning system, which could act as a benchmark of meeting behaviours.