Strategic information management: A pilot study in a Finnish pharmaceutical company

摘要

A strategic information systems evaluation methodology based on the concepts of the value chain, critical success factors and the information auditing approach is presented as it has been shown that in different industries the most critical area of the value chain differs. This perception stresses that organizations have to discover the most significant area of their value chains, the critical information needed and possible problems experienced in the access and use of that information for the performance of that area in order to gain competitive advantage. The theoretical background of the suggested methodology is briefly discussed along with the research methods applied. The results of a pilot study in a Finnish pharmaceutical R&D environment are presente. It is concluded that information systems evaluation conducted in the suggested manner enhances differentiation by focusing on the most critical organizational information needs. It also highlights the problem areas in the performance of the most significant area of the value chain of this pharmaceutical R&D environment.