Re-engineering banking with object-oriented models: Towards customer information systems

摘要

The banking sector is demanding re-engineering due to changes in economic setting, consumer needs and market competition and requires a redesign of current accounts-oriented information technology systems to customer-oriented systems. The paper argues that object-orientation provides the needed transparency and consistency between the models of business systems and the models of IT systems and adopts the use of object-oriented methods as a basis for redesigning banking business processes and information systems. The paper reports the findings of a research project that dealt with the development of the Banking Reengineering with Object-Oriented Modelling (BROOM) method for the coupled redesign of business and information systems and gives the results of an application of the method to a bank.