Managing information across the enterprise: R.K. Wysocki and R.L. DeMichiell Wiley, New York, (1997) 372 pp ISBN 0 471-12719-1
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论文评审过程:Available online 11 June 1998.
论文官网地址:https://doi.org/10.1016/S0268-4012(97)84666-X