The intranet — an intrinsic component of strategic information management?

摘要

The purpose of this paper is to shed some light on the potential benefits to be derived from intranets in terms of strategic information management. It deals only with intranets and makes no comment on extranets. At present a number of organisations are involved in the development of intranets but little is known as to their actual or potential value. There is clearly an emergent danger of sub-optimisation along with a tendency to piecemeal, ad hoc development that precludes real-value additionality and corporate integration in strategic terms. There are a number of lessons to be learned, which must be collated so as to stimulate faster progression along the learning curve. This paper presents a case study of a high-profile organisation that can already demonstrate some of the pitfalls of intranet development and provides pointers as to how greater strategic value can be obtained in the future. A high level development model is proposed that can harness learning and knowledge from intranets as well as promoting their effective organisational integration.