Rethinking Reference: the reference librarian's practical guide for surviving constant change; Elizabeth Thomsen (Ed.); Neal–schuman publishers, New York, 1999, ISBN 1-55570-364-X,291 pp.
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论文评审过程：Available online 28 August 2000.
论文官网地址：https://doi.org/10.1016/S0268-4012(00)00034-7
