The relation between the category of the ‘need’ and the category of the ‘demand’ for information

摘要

This paper examines the terminological confusion underlying the study of information use, and reviews the major studies in the field. The conclusion is that confusion in research methods is inextricably linked to a lack of clarity in terminology. Attention is drawn to the significance of different social and cultural contexts in shaping ‘information needs’, and a research scheme is evolved for the study of users of ‘professional information’ in Poland.