An empirical investigation of the management practices and the development of electronic commerce in Mauritius

摘要

Electronic Commerce (EC) is expected to change dramatically the way that organisations operate. Businesses invest in Information Technology and prepare their infrastructure so that they can support EC applications. The potential of EC however, is not confined to individual companies but extends to whole nations. Governments are considered as a key stakeholder in the successful development of EC and their commitment and support must be ensured. This paper reports on a survey of 33 IS and business managers in Mauritius and discusses the management practices, applications, problems and technological situation with respect to EC development in this country. This Indian Ocean island state aims at developing and maintaining its competitive advantage through EC, thus becoming a centre in its region. The findings of this paper are useful for both researchers and practitioners as they provide an insight to critical EC management issues, which concern both individual organisations and policy makers. Furthermore the results of this study can be used as a vehicle for EC development evaluation at an organisational as well as at a national level.