Electronic Commerce: A Managerial Perspective 2004 (International Edition): Efraim Turban, David King, Jae K. Lee and Dennis Viehland; Pearson Education International, Upper Saddle River, New Jersey, November 2003, 3rd Edition, 714 pp, ISBN: 0-13-123015-8, £36.99
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论文评审过程：Available online 26 April 2004.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2004.02.003
