A framework for visually monitoring business process compliance

作者：

Highlights：

• Uses the visual extended Compliance Rule Graph (eCRG) language for modeling compliance rules.

• Supports multiple process perspecitves including control flow, time, resouces and interactions with partner processes.

• Visually monitors business process compliance through annotating eCRGs with text, colors and symbols.

• Illustrates compliant and non-compliant events in a user-friendly way.

• Supports users in discovering the root causes of failures.

• Enables the recommendation of activities that are required to reach compliant states again.

• Is able to deal with multiple activations of compliance rules.

• Provides a generic support of compliance metrics.

摘要

Highlights•Uses the visual extended Compliance Rule Graph (eCRG) language for modeling compliance rules.•Supports multiple process perspecitves including control flow, time, resouces and interactions with partner processes.•Visually monitors business process compliance through annotating eCRGs with text, colors and symbols.•Illustrates compliant and non-compliant events in a user-friendly way.•Supports users in discovering the root causes of failures.•Enables the recommendation of activities that are required to reach compliant states again.•Is able to deal with multiple activations of compliance rules.•Provides a generic support of compliance metrics.

论文关键词：Business process compliance,Compliance rule modeling,Compliance monitoring,Visual business analytics

论文评审过程：Received 23 November 2015, Revised 23 September 2016, Accepted 19 October 2016, Available online 27 October 2016, Version of Record 20 December 2016.

论文官网地址：https://doi.org/10.1016/j.is.2016.10.006