Healthcare support for underserved communities using a mobile social media platform

作者：

Highlights：

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• This paper introduces a new decision support solution for rural citizen's healthcare decision aid.

• The design artifact is specified as an instantiation that connects underserved rural patients in Bangladesh to general practitioners (GPs) to evaluate patient conditions virtually.

• The capability of the DSS artefact is evaluated through focus group sessions for its efficacy, usability and utility.

摘要

•This paper introduces a new decision support solution for rural citizen's healthcare decision aid.•The design artifact is specified as an instantiation that connects underserved rural patients in Bangladesh to general practitioners (GPs) to evaluate patient conditions virtually.•The capability of the DSS artefact is evaluated through focus group sessions for its efficacy, usability and utility.

论文关键词：Underserved citizens,Decision support,Healthcare information,m-Health,Design science,Social media

论文评审过程：Received 1 January 2017, Accepted 4 January 2017, Available online 6 January 2017, Version of Record 14 January 2017.

论文官网地址：https://doi.org/10.1016/j.is.2017.01.001