Evaluation of factors contributing to the failure of information systems in public universities: The case of Iran
作者：
Highlights：
• We propose a framework of criteria contributing to failure of information systems (ISs).
• We used experts and best–worst method (BWM) to find the importance of the criteria.
• The proposed framework is used to evaluate ISs of public universities in Iran.
• Misfit of information systems software is ranked as the most important criterion.
• The proposed methodology can be used in other countries facing the same problem.
摘要
•We propose a framework of criteria contributing to failure of information systems (ISs).•We used experts and best–worst method (BWM) to find the importance of the criteria.•The proposed framework is used to evaluate ISs of public universities in Iran.•Misfit of information systems software is ranked as the most important criterion.•The proposed methodology can be used in other countries facing the same problem.
论文关键词：Failures of information systems,Public universities,Best–worst method,BWM
论文评审过程：Received 8 February 2020, Revised 16 April 2020, Accepted 20 April 2020, Available online 24 April 2020, Version of Record 30 April 2020.
论文官网地址：https://doi.org/10.1016/j.is.2020.101534
