BPMN in healthcare: Challenges and best practices
作者：
Highlights：
• A structured elicitation of relevant modeling needs and challenges in healthcare processes.
• The definition of a set of one or more BPMN best practices for each identified challenge in the form of ready-to-use process fragments applicable in existing BPMN modeling and execution tools.
• An indicative evaluation of the influence and perception of the BPMN best practices through a modeling experiment with participants having a mixed background in medicine or IT without and with the help of the best practices.
摘要
•A structured elicitation of relevant modeling needs and challenges in healthcare processes.•The definition of a set of one or more BPMN best practices for each identified challenge in the form of ready-to-use process fragments applicable in existing BPMN modeling and execution tools.•An indicative evaluation of the influence and perception of the BPMN best practices through a modeling experiment with participants having a mixed background in medicine or IT without and with the help of the best practices.
论文关键词：BPMN,Best practices,Healthcare,Modeling challenges,Process modeling,Standard-based design
论文评审过程：Received 7 July 2020, Revised 30 December 2021, Accepted 16 February 2022, Available online 23 February 2022, Version of Record 2 March 2022.
论文官网地址：https://doi.org/10.1016/j.is.2022.102013
