From action to response to effect: Mining statistical relations in work processes

作者:

Highlights:

• We present the ARE miner as a novel process discovery technique.

• The ARE miner provides insights into action–response–effect patterns.

• We build on the notion of statistical significance to accomplish this.

• The results are visualized in a dedicated graphical representation.

• The representations allow to effectively analyze (un)desired effects.

摘要

•We present the ARE miner as a novel process discovery technique.•The ARE miner provides insights into action–response–effect patterns.•We build on the notion of statistical significance to accomplish this.•The results are visualized in a dedicated graphical representation.•The representations allow to effectively analyze (un)desired effects.

论文关键词:Process discovery,Statistical process mining,Effect measurement

论文评审过程:Received 11 January 2021, Revised 19 August 2021, Accepted 23 March 2022, Available online 24 March 2022, Version of Record 30 June 2022.

论文官网地址:https://doi.org/10.1016/j.is.2022.102035