Social and Q&A interfaces for app download

作者：

Highlights：

• The paper deals with interfaces that prompt users to download or not a product.

• We compare 3 different designs of such software download interfaces.

• Question & Answer (Q&A) interfaces result the most effective in minimizing users incoherent behaviors.

• Differences in reputation rankings significantly influence users.

• Results suggest guidelines to design the best interface depending on the context.

摘要

•The paper deals with interfaces that prompt users to download or not a product.•We compare 3 different designs of such software download interfaces.•Question & Answer (Q&A) interfaces result the most effective in minimizing users incoherent behaviors.•Differences in reputation rankings significantly influence users.•Results suggest guidelines to design the best interface depending on the context.

论文关键词：Web interfaces,Software download,Usability,Q&A,Reputation system,Social web

论文评审过程：Received 24 October 2012, Revised 26 December 2013, Accepted 26 February 2014, Available online 19 April 2014.

论文官网地址：https://doi.org/10.1016/j.ipm.2014.02.005