Options for electronic mail: L. Trudell withJ. Bruman and D. Oliver. Knowledge Industry Publications, White Plains, NY. (1984). 176 pp., $32.95 (hc), ISBN 0-86729; $24.95 (sc), ISBN 0-86729-104-4
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论文评审过程:Available online 13 July 2002.
论文官网地址:https://doi.org/10.1016/0306-4573(86)90012-9