Encyclopedia of information systems and services: A. Lucas and A. Novallo (Eds.). Eighth edition. Gale Research Co., Detroit (1988). Three volumes. 2338 pp., $400/set. ISBN 0-8103-2532-2
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论文评审过程:Available online 19 July 2002.
论文官网地址:https://doi.org/10.1016/0306-4573(89)90059-9