Knowledge sharing and ERP system usage in post-implementation stage

作者：

Highlights：

• We develop a model to explain why ERP system users are willing to share knowledge.

• The model integrates economic exchange theory with three social grounded theories.

• Extrinsic motivation, from economic exchange view, cannot explain knowledge sharing.

• Other factors all have significant effects on users’ knowledge sharing behaviors.

• We found frequent knowledge sharing among users resulted in more ERP system usages.

摘要

•We develop a model to explain why ERP system users are willing to share knowledge.•The model integrates economic exchange theory with three social grounded theories.•Extrinsic motivation, from economic exchange view, cannot explain knowledge sharing.•Other factors all have significant effects on users’ knowledge sharing behaviors.•We found frequent knowledge sharing among users resulted in more ERP system usages.

论文关键词：Knowledge sharing,ERP system usage,Social capital,Intrinsic motivation,Extrinsic motivation,Self-efficacy

论文评审过程：Available online 14 January 2014.

论文官网地址：https://doi.org/10.1016/j.chb.2013.12.023