Beyond Facebook: The generalization of social networking site measures

作者:

Highlights:

• Participants performed five tasks on a new social network site.

• We measured their Social Network Site Diet, then their frustration and satisfaction.

• Social Network Site Diet differentiated participants into two groups.

• High Social Network Site Diet participants were satisfied with a frustrating tool.

• High Social Network Site Diet participants valued usefulness over ease of use.

摘要

•Participants performed five tasks on a new social network site.•We measured their Social Network Site Diet, then their frustration and satisfaction.•Social Network Site Diet differentiated participants into two groups.•High Social Network Site Diet participants were satisfied with a frustrating tool.•High Social Network Site Diet participants valued usefulness over ease of use.

论文关键词:Social media,Social networking site,Facebook,Web Acceptance Model,Rational Actor Perspective

论文评审过程:Available online 11 February 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.01.023