If you are quick enough, I will think about it: Information speed and trust in public health organizations
作者:
Highlights:
• Little is known about how people process source credibility in social media health messages.
• We conducted an experiment manipulating message speed and measuring trust.
• Results suggest an indirect relationship where update sped drives elaboration, which in turn predicts perceptions of credibility.
• A recently developed measurement model for trust in public health organizations is endorsed for its parsimony and convergent validity.
摘要
•Little is known about how people process source credibility in social media health messages.•We conducted an experiment manipulating message speed and measuring trust.•Results suggest an indirect relationship where update sped drives elaboration, which in turn predicts perceptions of credibility.•A recently developed measurement model for trust in public health organizations is endorsed for its parsimony and convergent validity.
论文关键词:Twitter,Credibility,Social media,Health messages
论文评审过程:Available online 21 September 2013.
论文官网地址:https://doi.org/10.1016/j.chb.2013.08.014