Completion rates and non-response error in online surveys: Comparing sweepstakes and pre-paid cash incentives in studies of online behavior

作者:

Highlights:

• Pre-paid cash incentives were more effective than sweepstakes or no incentive.

• Sweepstakes produced a smaller effect compared to prepaid incentives.

• Incentive conditions attracted different types of respondents.

• Findings of social media studies may be affected by non-response error.

• Sweepstakes should be used with caution in online surveys of college students.

摘要

•Pre-paid cash incentives were more effective than sweepstakes or no incentive.•Sweepstakes produced a smaller effect compared to prepaid incentives.•Incentive conditions attracted different types of respondents.•Findings of social media studies may be affected by non-response error.•Sweepstakes should be used with caution in online surveys of college students.

论文关键词:Survey,Completion rate,Non-response error,Online surveys,Social networking

论文评审过程:Available online 22 February 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.01.017