Drivers and effects of post-implementation learning on ERP usage
作者：
Highlights：
• We explore the antecedents and consequences of ERP post-implementation learning.
• We analyze survey responses from over 600 ERP users in 47 companies.
• Increasing social capital will facilitate post-implementation learning.
• Improving post-training self-efficacy will foster post-implementation learning.
• We find that post-implementation learning contributes to ERP usage.
摘要
•We explore the antecedents and consequences of ERP post-implementation learning.•We analyze survey responses from over 600 ERP users in 47 companies.•Increasing social capital will facilitate post-implementation learning.•Improving post-training self-efficacy will foster post-implementation learning.•We find that post-implementation learning contributes to ERP usage.
论文关键词：Post-implementation learning,Social capital,Post-training self-efficacy,ERP usage
论文评审过程：Available online 28 March 2014.
论文官网地址：https://doi.org/10.1016/j.chb.2014.03.012
