Fostering group norm development and orientation while creating awareness contents for improving net-based collaborative problem solving

作者:

Highlights:

• Self-made awareness contents sometimes do not support group performances.

• An assumed reason for this problem is that they differ too much structurally.

• Insight into the others’ creation process while building one’s own content is helpful.

• The reason is that a group norm develops about how to create such awareness contents.

• The generated awareness contents facilitate group performance.

摘要

•Self-made awareness contents sometimes do not support group performances.•An assumed reason for this problem is that they differ too much structurally.•Insight into the others’ creation process while building one’s own content is helpful.•The reason is that a group norm develops about how to create such awareness contents.•The generated awareness contents facilitate group performance.

论文关键词:Computer-supported collaborative problem solving,Knowledge and information awareness,Group awareness,Norm development,Norm orientation

论文评审过程:Available online 6 June 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.04.052