The effects of technostress within the context of employee use of ICT
作者：
Highlights：
• Technostress creators and inhibitors influence employee use of ICT at work.
• Creators reduce user levels of satisfaction with the use of ICT at work.
• Inhibitors increase user levels of satisfaction with the use of ICT at work.
• Creators and inhibitors influence the intention to extend ICT use through user satisfaction.
• Creators and inhibitors should be modelled as formative multidimensional constructs.
摘要
•Technostress creators and inhibitors influence employee use of ICT at work.•Creators reduce user levels of satisfaction with the use of ICT at work.•Inhibitors increase user levels of satisfaction with the use of ICT at work.•Creators and inhibitors influence the intention to extend ICT use through user satisfaction.•Creators and inhibitors should be modelled as formative multidimensional constructs.
论文关键词：Technostress,User satisfaction,Continuance intention,Formative instruments
论文评审过程：Available online 7 September 2014.
论文官网地址：https://doi.org/10.1016/j.chb.2014.07.040
