Influence tactics in virtual teams

作者:

Highlights:

• Virtual team members use FtF influence tactics in new ways with ICT.

• Ambiguity reduction techniques is a new influence tactic in virtual teams.

• Lower status virtual team members successfully influenced higher status members.

• Peer virtual team members were less successful influencing each other.

• Strategies of documenting information and developing relationships emerged.

摘要

•Virtual team members use FtF influence tactics in new ways with ICT.•Ambiguity reduction techniques is a new influence tactic in virtual teams.•Lower status virtual team members successfully influenced higher status members.•Peer virtual team members were less successful influencing each other.•Strategies of documenting information and developing relationships emerged.

论文关键词:Virtual teams,Influence tactics,Status characteristics,Lower status,Peer influence,Influence strategies

论文评审过程:Available online 18 December 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.11.026