ERP system usage and benefit: A model of antecedents and outcomes

作者：

Highlights：

• ERP usage model incorporating absorption-based theory is proposed.

• ERP system usage is a key predictor of ERP system benefit.

• Managerial flexibility is a key moderator of ERP system usage.

• Knowledge integration mechanisms are an important moderator of ERP system benefit.

• Extent of ERP implementation is positively correlated with ERP system usage.

摘要

•ERP usage model incorporating absorption-based theory is proposed.•ERP system usage is a key predictor of ERP system benefit.•Managerial flexibility is a key moderator of ERP system usage.•Knowledge integration mechanisms are an important moderator of ERP system benefit.•Extent of ERP implementation is positively correlated with ERP system usage.

论文关键词：ERP system usage,ERP benefit,Managerial flexibility,Knowledge integration mechanisms

论文评审过程：Available online 10 January 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2014.12.019