Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators

作者：

Highlights：

• The potential for mobile banking use in African countries is enormous.

• Mobile banking might be the easiest way to provide access to financial services.

• An innovative model was developed combining UTAUT2 and cultural moderators.

• Performance expectancy, hedonic motivation, and habit influence intention.

• Collectivism, uncertainty, short term and power distance influence acceptance.

摘要

•The potential for mobile banking use in African countries is enormous.•Mobile banking might be the easiest way to provide access to financial services.•An innovative model was developed combining UTAUT2 and cultural moderators.•Performance expectancy, hedonic motivation, and habit influence intention.•Collectivism, uncertainty, short term and power distance influence acceptance.

论文关键词：Mobile banking,Acceptance,UTAUT2,Culture,Africa

论文评审过程：Available online 15 May 2015, Version of Record 15 May 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.04.024