Comparing the attributes of online tourism information sources

作者：

Highlights：

• Attributes: accessibility, security, trust, interaction, and personalization.

• ANOVA and Scheffé test verifies differences between groups.

• Overall mean values are relatively high in personal blogs.

• Security is the dominant attribute for public websites.

• SNSes have lower values than the other sources.

摘要

•Attributes: accessibility, security, trust, interaction, and personalization.•ANOVA and Scheffé test verifies differences between groups.•Overall mean values are relatively high in personal blogs.•Security is the dominant attribute for public websites.•SNSes have lower values than the other sources.

论文关键词：Tourism information source,Tourism websites,Online tourism-related information,Factor analysis,Analysis of variance (ANOVA),Multiple comparison

论文评审过程：Available online 26 March 2015, Version of Record 31 May 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.02.063