A comparison of speaking up behavior during conflict with real and virtual humans
作者：
Highlights：
• Speaking up about errors is an important, yet difficult, preventative technique.
• We examined how nurses spoke up to a human and a virtual surgeon.
• Nurses behaved the same while speaking up to the human and virtual surgeon.
• Speaking up to a virtual human can be as difficult as speaking up to a real human.
• Learning to speak up to virtual humans may help people speak up in the real world.
摘要
•Speaking up about errors is an important, yet difficult, preventative technique.•We examined how nurses spoke up to a human and a virtual surgeon.•Nurses behaved the same while speaking up to the human and virtual surgeon.•Speaking up to a virtual human can be as difficult as speaking up to a real human.•Learning to speak up to virtual humans may help people speak up in the real world.
论文关键词：Virtual humans,Conflict,Team training,User study
论文评审过程：Available online 9 June 2015, Version of Record 9 June 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2015.05.043
