Enhancing supply chain outcomes through Information Technology and Trust

作者：

Highlights：

• We examine role of IT, trust, and relational governance, in supply chains.

• Results suggest that IT and trust influence transaction costs and performance.

• Relational governance plays a mediating role.

• Findings provide strategic guidelines to supply chain managers.

摘要

•We examine role of IT, trust, and relational governance, in supply chains.•Results suggest that IT and trust influence transaction costs and performance.•Relational governance plays a mediating role.•Findings provide strategic guidelines to supply chain managers.

论文关键词：Trust,Relational governance,Inter-organizational information systems,Supply chain performance,Transaction cost

论文评审过程：Received 23 April 2015, Revised 9 July 2015, Accepted 23 July 2015, Available online 24 August 2015, Version of Record 24 August 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.07.051