Treating procrastination chat-based versus face-to-face: An RCT evaluating the role of self-disclosure and perceived counselor's characteristics
作者：
Highlights：
• Face-to-face and chat-based counseling decreased symptoms of procrastination.
• Chat-based counselors were experienced as stricter and less attractive.
• Chat-based: The more trustworthy the counselor the better the treatment outcome.
• Chat-based: The more the client self-disclosed the better the treatment outcome.
• Do trustworthiness and self-disclosure facilitate symptom reduction in chats?
摘要
•Face-to-face and chat-based counseling decreased symptoms of procrastination.•Chat-based counselors were experienced as stricter and less attractive.•Chat-based: The more trustworthy the counselor the better the treatment outcome.•Chat-based: The more the client self-disclosed the better the treatment outcome.•Do trustworthiness and self-disclosure facilitate symptom reduction in chats?
论文关键词：E-Health,Computer mediated communication,Chat-based,Counseling,Trust,Self-disclosure
论文评审过程：Received 23 March 2015, Revised 14 July 2015, Accepted 23 August 2015, Available online 5 September 2015, Version of Record 5 September 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2015.08.027
