An empirical study on trust in mobile banking: A developing country perspective

作者：

Highlights：

• We studied mobile banking trust in Brazil where has a high potential for expansion of banking services.

• We analyzed the database, which was composed of 1077 questionnaires using structural equation model.

• We found the information asymmetry for trust in mobile banking and promote its adoption.

• We observed a negative relationship between trust and undergraduate course area.

• Theoretical and practical implications are discussed in the paper.

摘要

•We studied mobile banking trust in Brazil where has a high potential for expansion of banking services.•We analyzed the database, which was composed of 1077 questionnaires using structural equation model.•We found the information asymmetry for trust in mobile banking and promote its adoption.•We observed a negative relationship between trust and undergraduate course area.•Theoretical and practical implications are discussed in the paper.

论文关键词：Mobile banking,Technology adoption,m-Commerce,Trust,Questionnaire survey

论文评审过程：Received 6 June 2015, Revised 31 July 2015, Accepted 24 August 2015, Available online 5 September 2015, Version of Record 5 September 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.08.039