A network analysis of official Twitter accounts during the West Virginia water crisis

作者：

Highlights：

• We analyzed a Twitter network of 41 accounts related to the W.V. water crisis.

• We examined the network in the context of rapid dissemination of info in a crisis.

• The networks density is lower than ideal from a crisis communication perspective.

• There are 2 factions: national level organizations and W.V. organizations.

摘要

•We analyzed a Twitter network of 41 accounts related to the W.V. water crisis.•We examined the network in the context of rapid dissemination of info in a crisis.•The networks density is lower than ideal from a crisis communication perspective.•There are 2 factions: national level organizations and W.V. organizations.

论文关键词：Risk communication,Crisis communication,Network analysis,Social media

论文评审过程：Received 4 November 2014, Revised 24 June 2015, Accepted 25 June 2015, Available online 26 July 2015, Version of Record 24 October 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.06.044