A community-based approach to sharing knowledge before, during, and after crisis events: A case study from Thailand
作者：
Highlights：
• Case study analyzing 3 phases (pre, during, and post) of the 2011 Thai flood crisis.
• Adopts structuration and socialization theories to examine social media use during a crisis.
• Data collected from focus groups and interviews with numerous stakeholders.
• Information and knowledge needs, modes, and relations change as crises progress.
• Social media can be adapted to fit the information and knowledge needs in each phase.
摘要
•Case study analyzing 3 phases (pre, during, and post) of the 2011 Thai flood crisis.•Adopts structuration and socialization theories to examine social media use during a crisis.•Data collected from focus groups and interviews with numerous stakeholders.•Information and knowledge needs, modes, and relations change as crises progress.•Social media can be adapted to fit the information and knowledge needs in each phase.
论文关键词：Social media,Crisis management,Knowledge sharing,Socialization,Structuration theory
论文评审过程：Received 6 November 2014, Revised 28 July 2015, Accepted 30 July 2015, Available online 21 August 2015, Version of Record 24 October 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2015.07.063
