How employees use Twitter to talk about work: A typology of work-related tweets
作者:
Highlights:
• Employees use Twitter strategically to talk about their work.
• Work-related Twitter use is consistent with archetypical social media behaviors.
• 36.5 percent of the all tweets (n = 38,124) sent by 433 employees were work-related.
• The taxonomy of work-related tweets is linked to identity theory and affordances.
• Tweets are related to the profession, organization and work and include co-workers.
摘要
•Employees use Twitter strategically to talk about their work.•Work-related Twitter use is consistent with archetypical social media behaviors.•36.5 percent of the all tweets (n = 38,124) sent by 433 employees were work-related.•The taxonomy of work-related tweets is linked to identity theory and affordances.•Tweets are related to the profession, organization and work and include co-workers.
论文关键词:Workplace communication,Employees,Social media,Content analysis,Work-related twitter use
论文评审过程:Received 16 June 2015, Revised 10 September 2015, Accepted 21 September 2015, Available online 29 September 2015, Version of Record 29 September 2015.
论文官网地址:https://doi.org/10.1016/j.chb.2015.09.021