A macro model of online information quality perceptions: A review and synthesis of the literature

作者：

Highlights：

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• A comprehensive review of 452 articles on online IQ is carried out.

• A macro model of online IQ antecedents, consequents and moderators is devised.

• Researchers are encouraged to employ a design & action approach.

• Researchers are encouraged to use a diversity of sampling populations.

• More research is needed on the online IQ in information service domain.

摘要

•A comprehensive review of 452 articles on online IQ is carried out.•A macro model of online IQ antecedents, consequents and moderators is devised.•Researchers are encouraged to employ a design & action approach.•Researchers are encouraged to use a diversity of sampling populations.•More research is needed on the online IQ in information service domain.

论文关键词：Online information quality,Theoretical classifications,The nature of samples,Online IQ antecedents and consequents,Online IQ macro model

论文评审过程：Received 9 March 2015, Revised 29 August 2015, Accepted 21 September 2015, Available online 18 November 2015, Version of Record 18 November 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.09.027