“I agree to the terms and conditions”: (How) do users read privacy policies online? An eye-tracking experiment
作者:
Highlights:
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• When a privacy policy is presented by default, users read it quite carefully.
• Most users who are not presented with a policy by default never click to read it.
• Users who clicked to read policy ended up merely skimming through its text.
• Default presentation increased users' knowledge regarding use of personal data.
• Default presentation encouraged reading with no relation to privacy attitudes.
摘要
•When a privacy policy is presented by default, users read it quite carefully.•Most users who are not presented with a policy by default never click to read it.•Users who clicked to read policy ended up merely skimming through its text.•Default presentation increased users' knowledge regarding use of personal data.•Default presentation encouraged reading with no relation to privacy attitudes.
论文关键词:Privacy,Computer-mediated communication,Privacy policies,Eye tracking,Experiment,Decision making
论文评审过程:Received 7 August 2014, Revised 2 June 2015, Accepted 24 September 2015, Available online 18 November 2015, Version of Record 18 November 2015.
论文官网地址:https://doi.org/10.1016/j.chb.2015.09.038