Social presence, trust, and social commerce purchase intention: An empirical research

作者:

Highlights:

• Social commerce increases the degree of social presences in online environment.

• This study proposes a multi-dimensional model of social presence.

• The social presence factors are found to have positive impacts on trust in sellers.

• The model delineates a full picture of online buyer behaviors in social commerce.

摘要

•Social commerce increases the degree of social presences in online environment.•This study proposes a multi-dimensional model of social presence.•The social presence factors are found to have positive impacts on trust in sellers.•The model delineates a full picture of online buyer behaviors in social commerce.

论文关键词:Social commerce,Social presence,Online social commerce marketplaces,Online trust,Purchase intention

论文评审过程:Received 30 May 2015, Revised 18 November 2015, Accepted 29 November 2015, Available online 14 December 2015, Version of Record 14 December 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.11.057