Social presence, trust, and social commerce purchase intention: An empirical research
作者:
Highlights:
• Social commerce increases the degree of social presences in online environment.
• This study proposes a multi-dimensional model of social presence.
• The social presence factors are found to have positive impacts on trust in sellers.
• The model delineates a full picture of online buyer behaviors in social commerce.
摘要
•Social commerce increases the degree of social presences in online environment.•This study proposes a multi-dimensional model of social presence.•The social presence factors are found to have positive impacts on trust in sellers.•The model delineates a full picture of online buyer behaviors in social commerce.
论文关键词:Social commerce,Social presence,Online social commerce marketplaces,Online trust,Purchase intention
论文评审过程:Received 30 May 2015, Revised 18 November 2015, Accepted 29 November 2015, Available online 14 December 2015, Version of Record 14 December 2015.
论文官网地址:https://doi.org/10.1016/j.chb.2015.11.057