Working with tweets vs. working with chats: An experiment on collaborative problem solving
作者：
Highlights：
• We compare Twitter with a typical Instant Messenger in group problem solving.
• Do Twitter's features (including its short text window size) actually matter?
• Twitter groups produced a lower volume of text messages than chat groups.
• Twitter group performance was not significantly different.
• Reduced-length conversations can effectively enrich teamwork communication.
摘要
•We compare Twitter with a typical Instant Messenger in group problem solving.•Do Twitter's features (including its short text window size) actually matter?•Twitter groups produced a lower volume of text messages than chat groups.•Twitter group performance was not significantly different.•Reduced-length conversations can effectively enrich teamwork communication.
论文关键词：Twitter,Instant messaging,Social network,Message length,Problem solving,Experiment
论文评审过程：Received 10 July 2015, Revised 17 December 2015, Accepted 19 December 2015, Available online 5 January 2016, Version of Record 5 January 2016.
论文官网地址：https://doi.org/10.1016/j.chb.2015.12.052
