Enterprise resource planning adoption and satisfaction determinants

作者：

Highlights：

• Study integrating the impact of management support in ERPs’ usage.

• Integrate system quality dimension in adoption model.

• Proposal of a theoretical model that includes an empirical work in real ERPs’ usage context.

摘要

•Study integrating the impact of management support in ERPs’ usage.•Integrate system quality dimension in adoption model.•Proposal of a theoretical model that includes an empirical work in real ERPs’ usage context.

论文关键词：Enterprise resource planning,ERP,Adoption,User satisfaction

论文评审过程：Received 6 January 2016, Revised 29 May 2016, Accepted 31 May 2016, Available online 9 June 2016, Version of Record 9 June 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.05.090