Investigating user switching intention for mobile instant messaging application: Taking WeChat as an example

作者：

Highlights：

• An IT switching model based on migration theory from social network perspective is proposed.

• Relative deprivations (functional and monetary) can positively influence users’ IT switching intentions.

• Relative deprivations mediate the relationship between networks of obligation and users’ IT switching intentions.

摘要

•An IT switching model based on migration theory from social network perspective is proposed.•Relative deprivations (functional and monetary) can positively influence users’ IT switching intentions.•Relative deprivations mediate the relationship between networks of obligation and users’ IT switching intentions.

论文关键词：Post adoptive IT use,User switching intention,Migration theory,Mobile instant messaging,WeChat

论文评审过程：Received 1 November 2015, Revised 25 June 2016, Accepted 27 June 2016, Available online 6 July 2016, Version of Record 6 July 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.06.054