Determinants of firms' knowledge management system implementation: An empirical study

作者:

Highlights:

• This study analyzes the determinants of firms' knowledge management system implementation.

• The decision to implement KMS is not just based on the technological factors.

• Organizational and environmental factors have also significant influences on KMS implementation.

• Competitive pressure and compatibility are the most influential factors.

摘要

•This study analyzes the determinants of firms' knowledge management system implementation.•The decision to implement KMS is not just based on the technological factors.•Organizational and environmental factors have also significant influences on KMS implementation.•Competitive pressure and compatibility are the most influential factors.

论文关键词:Knowledge management systems,Innovation diffusion theory,Technology-organization-environment framework,Technology implementation

论文评审过程:Received 28 April 2016, Revised 20 July 2016, Accepted 23 July 2016, Available online 9 August 2016, Version of Record 9 August 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.07.055