Do we trust the crowd or information system? Effects of personalization and bandwagon cues on users' attitudes and behavioral intentions toward a restaurant recommendation website

作者：

Highlights：

• Personalization and bandwagon cues increased site-related attitudes and intentions.

• The interaction effects of both cues on attitudes and intentions were found.

• Perceived relevance and novelty were mediators for the hypothesized effects.

摘要

•Personalization and bandwagon cues increased site-related attitudes and intentions.•The interaction effects of both cues on attitudes and intentions were found.•Perceived relevance and novelty were mediators for the hypothesized effects.

论文关键词：Personalization feature,Bandwagon cue,Recommendation website,Users' attitudes,Users' behavioral intentions

论文评审过程：Received 12 February 2016, Revised 24 June 2016, Accepted 27 August 2016, Available online 4 September 2016, Version of Record 4 September 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.08.038