An investigation of factors that affect internet banking usage based on structural equation modeling

作者：

Highlights：

• Structural equation model was obtained for internet banking usage.

• The model may help banks to understand determinant factors that influence users.

• The Model may create the right policies to attract customers to use internet banking.

摘要

•Structural equation model was obtained for internet banking usage.•The model may help banks to understand determinant factors that influence users.•The Model may create the right policies to attract customers to use internet banking.

论文关键词：Structural equation modeling (SEM),Internet banking,Exploratory factor analysis

论文评审过程：Received 4 September 2015, Revised 22 June 2016, Accepted 28 September 2016, Available online 3 October 2016, Version of Record 3 October 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.09.059